> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cloudify.biz/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Complete your billing setup — add billing info, select a plan, invite team members, and update your company profile.

<CardGroup cols={4}>
  <Card title="01 Billing Info" icon="file-text" />

  <Card title="02 Select a Plan" icon="circle-check" />

  <Card title="03 Members" icon="users" />

  <Card title="04 Profile" icon="building" />
</CardGroup>

***

## 01 — Billing Information

<sub>Billing → Show/Edit billing information</sub>

Enter your payment and company details so every invoice is correctly addressed and tax-compliant.

<Steps>
  <Step title="Open the sidebar and go to Billing" />

  <Step title="Click Show / Edit your billing information" />

  <Step title="Complete all required fields in the form" />

  <Step title="Click Save — takes effect on your next invoice cycle" />
</Steps>

| Field               | Required | Description                                                           |
| ------------------- | :------: | --------------------------------------------------------------------- |
| **Name**            |     ✅    | Billing or company name as it should appear on invoices               |
| **Email Address**   |     ✅    | Invoices and billing notices are sent here — keep current             |
| **Street Address**  |     ✅    | Your registered billing street address                                |
| **City**            |     ✅    | City of your billing address                                          |
| **Country**         |     ✅    | Select from dropdown — determines tax treatment                       |
| **Zip / Post Code** |     ✅    | Postal or ZIP code                                                    |
| **Phone Number**    | Optional | Billing contact number                                                |
| **State / Region**  | Optional | Required for certain countries                                        |
| **VAT / GST No.**   | Optional | Ensures correct tax treatment on invoices. Click **Change** to update |

### Updating Your VAT/GST Number

Click **Change** next to the VAT/GST info field to open the update popup.

<Frame>
  <img src="https://mintcdn.com/cloudify-c7720744/CO8OV3B8pTS28bk6/images/image-603.png?fit=max&auto=format&n=CO8OV3B8pTS28bk6&q=85&s=225753c88cc3c0b7a4844341b2900f90" alt="Image" width="1746" height="901" data-path="images/image-603.png" />
</Frame>

| Field              | Notes                                        |
| ------------------ | -------------------------------------------- |
| **Country**        | Select the country your VAT is registered in |
| **VAT/GST Number** | Enter your registration number               |

Click **Save** to update.

<Warning>
  Billing updates apply on your next invoice cycle. Contact Cloudify directly if you need a change before an upcoming charge.
</Warning>

***

## 02 — Select a Plan

<sub>Billing → Current Subscriptions</sub>

Choose the subscription tier that matches your expected monthly workflow run volume.

<Steps>
  <Step title="On the Billing page, locate the Current Subscriptions panel" />

  <Step title="If no plan is active, click Select a Plan" />

  <Step title="Choose your payment method — Credit/Debit Card or Invoice (Bank Transfer)" />

  <Step title="Click Confirm" />

  <Step title="Review available tiers — each shows included  workflow run volume and price" />

  <Step title="Toggle between Monthly and Annual billing using the frequency toggle" />

  <Step title="Click Activate to confirm your subscription" />
</Steps>

<Frame caption="Choose your payment method — Credit/Debit Card or Invoice">
  <img src="https://mintcdn.com/cloudify-c7720744/3UQ2shNduR99jku8/images/ChatGPT-Image-Jul-14,-2026,-05_28_44-PM.png?fit=max&auto=format&n=3UQ2shNduR99jku8&q=85&s=5f50c0c6bd07901a4d80de1c74008953" alt="Chat GPT Image Jul 14, 2026, 05 28 44 PM" width="1480" height="1063" data-path="images/ChatGPT-Image-Jul-14,-2026,-05_28_44-PM.png" />
</Frame>

<CardGroup cols={2}>
  <Card title="Credit / Debit Card" icon="credit-card">
    Payments are processed automatically each cycle. No manual action needed.
  </Card>

  <Card title="Invoice (Bank Transfer)" icon="file-text">
    Receive an invoice and pay manually. An **administrative fee applies** — review Terms & Conditions for details.
  </Card>
</CardGroup>

### Billing Frequency

|                 | Monthly                  | Annual                     |
| --------------- | ------------------------ | -------------------------- |
| **Rate**        | Standard per-month rate  | Discounted rate vs monthly |
| **Flexibility** | Cancel or change anytime | Best value for ongoing use |

<Tip>
  Annual billing offers a lower per-month rate. Ask your Cloudify account manager about annual plan options before selecting.
</Tip>

<Warning>
  Keep your payment method up to date. If a payment fails, Cloudify will contact you — an outdated card may cause service interruption.
</Warning>

***

## Invoice History

The **Invoice History** table lists all invoices generated for your Lighthouse subscription.

<Frame caption="Invoice History — all invoices for your Lighthouse subscription">
  <img src="https://mintcdn.com/cloudify-c7720744/CO8OV3B8pTS28bk6/images/Screenshot-2026-07-14-004542.jpeg?fit=max&auto=format&n=CO8OV3B8pTS28bk6&q=85&s=967b361d703674f541bfb9a2e4bb2ce8" alt="Screenshot 2026 07 14 004542" width="778" height="621" data-path="images/Screenshot-2026-07-14-004542.jpeg" />
</Frame>

| Column           | Description                                         |
| ---------------- | --------------------------------------------------- |
| **Billing Date** | The date the invoice was generated                  |
| **Amount**       | The amount charged for that billing period          |
| **Platform**     | The Lighthouse plan the invoice relates to          |
| **Status**       | Whether the invoice has been paid or is outstanding |

Click **View** in the top-right to show or hide columns: `CreatedAt`, `Amount`, `Platform`, `Status`.

***

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="I don't see an active subscription but my integration is running. Is something wrong?">
    This can happen if your subscription is managed at the organisation level or is being provisioned by Cloudify. Contact your account manager to confirm your billing status.
  </Accordion>

  <Accordion title="Can I switch between Credit Card and Invoice payment?">
    Yes. Contact Cloudify to change your payment method. Note that switching to Invoice billing carries an administrative fee.
  </Accordion>

  <Accordion title="Can I switch between monthly and annual billing?">
    Yes. Contact Cloudify to switch your billing cycle. Annual billing typically offers a discounted rate.
  </Accordion>

  <Accordion title="Can I change my currency (DKK / EUR / USD)?">
    Yes. Contact Cloudify to update the billing currency on your account.
  </Accordion>

  <Accordion title="Where can I download a specific invoice?">
    Find the invoice in the Invoice History table and click the row to view or download it. Contact Cloudify support if you need invoices in bulk or a specific format.
  </Accordion>

  <Accordion title="What happens if my payment fails?">
    Cloudify will contact you if a payment fails. Keep your billing information and payment method up to date to avoid service interruption.
  </Accordion>
</AccordionGroup>

***