> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cloudify.biz/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs - Frequently Asked Questions

> Common questions about using the Company VAT Lookup app in HubSpot.

<Note>
  Always check the mapping settings in your HubSpot account to ensure proper data synchronization.
</Note>

<Accordion title="How do I add a company’s information to my HubSpot CRM?">
  Open a company record in HubSpot, find the **Company VAT Lookup** CRM card, click **Search Company**, search by company name or VAT number, then click **Add** for the result you want to apply.
</Accordion>

<Accordion title="What exactly does this integration do?">
  The integration helps you search official VAT sources, validate company VAT data, enrich HubSpot company records, configure country-specific field mappings, and update multiple companies in bulk.
</Accordion>

<Accordion title="How do I install the integration?">
  Open the Company VAT Lookup app listing, choose the HubSpot account where it should be installed, and approve the requested permissions.
</Accordion>

<Accordion title="How does the mapping configuration work?">
  You choose a country, review the available VAT fields, assign them to HubSpot properties, create new properties when needed, and save the mappings.
</Accordion>

<Accordion title="What country-specific data fields are available?">
  The available fields vary by country. For example, Denmark includes registration number, phone, and email, while Australia includes state and zip code, and Finland includes city and language.
</Accordion>

<Accordion title="How do I find the integration settings after installation?">
  In HubSpot, open **Connected apps**, select the Company VAT app, choose **Go to settings**, and then click **Customize Mapping**.
</Accordion>

<Accordion title="Which countries’ databases does the integration support?">
  The source page lists support for Denmark, United Kingdom, Sweden, Australia, Norway, Switzerland, and Finland.
</Accordion>

<Accordion title="How does the bulk update feature work?">
  Open the Bulk Update screen, review or search the list of companies, select the records you want to update, click **Bulk update**, and confirm the update.
</Accordion>

<Accordion title="Can I create new custom properties through the integration?">
  Yes. The mapping window includes a **Create a new HubSpot property** option when a required field does not already exist in HubSpot.
</Accordion>

<Accordion title="How does VAT lookup and data updating work with VAT numbers?">
  You select the country, search by VAT number or company name, and then add the matching company data to the current HubSpot company record based on your saved mappings.
</Accordion>

<Accordion title="What types of company information can be synchronized?">
  The app can synchronize company identifiers, company name, country, address, legal and industry details, registration date, status, and other country-specific fields depending on the selected source country.
</Accordion>

<Card title="Got Unique Integration Needs?" href="https://custom.cloudify.biz" cta="Advanced Integration Settings" arrow={true}>
  Our custom team can build tailored integrations, specialised data mappings, and workflow automations to match your business processes.
</Card>