> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cloudify.biz/llms.txt
> Use this file to discover all available pages before exploring further.

# Common HubSpot-e-conomic Errors & Fixes

<AccordionGroup>
  <Accordion title="1. Visma e-conomic Account Access Revoked">
    ![Visma e-conomic Account Access Revoked](https://t3415972.p.clickup-attachments.com/t3415972/cc976231-6d24-4fe2-8a0b-a3cf137f2e1d/image.png)

    **Why this happens:** The connection with Visma e-conomic has expired.

    **How to fix this:**

    1. Open the **Visma-Economic Sync** app from **Connected Apps**.
    2. Navigate to **Settings** and click the **Connect Economic** button.
    3. Reconnect your Visma e-conomic account.
  </Accordion>

  <Accordion title="2. Product / Line Item Not Present in HubSpot Deal">
    ![Product Not Present](https://t3415972.p.clickup-attachments.com/t3415972/da9f3f76-d678-492e-9b40-097c00c6d659/image.png)

    **Why this happens:** No line item or product is associated with the HubSpot deal. A line item is required to create an invoice in e-conomic, so the integration cannot proceed without one.

    **How to fix this:**

    You can either add a product to the deal in HubSpot, or configure a default e-conomic product to use as a fallback line item.

    **To use a default e-conomic product (no deal product required):**

    1. Open the **Visma-Economic Sync** app from **Connected Apps**.
    2. Navigate to **Settings** → **Sync Settings** → **Products**.
    3. Locate the **"Do You Have Deals Without Products?"** section and enable the checkbox.
    4. Select an e-conomic product from the dropdown list.
    5. Click **Save** to apply the changes.
  </Accordion>

  <Accordion title="3. Missing Company or Contact in HubSpot Deal">
    ![Missing Company or Contact](https://t3415972.p.clickup-attachments.com/t3415972/58e149e9-7769-4bad-9242-582317947c64/image.png)

    **Why this happens:** A company is either not associated with the deal, or the app settings are not enabled to sync when only a contact is associated with the deal.

    **How to fix this:**

    **If no Company or Contact is associated with the deal:**

    Add a **Company or Contact** to the deal, then change the deal stage back and forth to re-trigger the integration.

    **If only a Contact is associated with the deal (B2C):**

    1. Open the **Visma-Economic Sync** app from **Connected Apps**.
    2. Navigate to **Settings** → **Sync Settings**.
    3. Under **Customer Sync Rules**, enable **Contact (B2C) Sync**.
    4. Set your preferred customer matching criteria between **HubSpot Contact** and **e-conomic Customer**.
    5. Click **Save** to apply the changes.
  </Accordion>
</AccordionGroup>