> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cloudify.biz/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel your subscription

> How to cancel your HubSpot–Xero integration plan. 

<Warning>
  Cancelling stops all active syncs immediately. If you're on a paid plan, you won't be charged again but **no refunds** are issued for the current billing period.
</Warning>

## Steps to cancel

<Steps>
  <Step title="Open the integration settings">
    In HubSpot, click the **gear icon** in the top navigation bar to open **Settings**.

    <img src="https://mintcdn.com/cloudify-c7720744/bowlSgPIwjh09EJ_/images/Screenshot-2026-08-24-130533-1.png?fit=max&auto=format&n=bowlSgPIwjh09EJ_&q=85&s=d6bb746fb24d523d836a6932d3fc6ebf" alt="Screenshot 2026 08 24 130533 1" width="655" height="121" data-path="images/Screenshot-2026-08-24-130533-1.png" />

    Then navigate to **Integrations → Connected Apps**.

    <img src="https://mintcdn.com/cloudify-c7720744/6q2vh0V5c7eeK570/images/7dbe7dab-ad93-4ada-8736-12586f718f6c.png?fit=max&auto=format&n=6q2vh0V5c7eeK570&q=85&s=b34ae446cde4f60949749b49fae395d6" alt="7dbe7dab Ad93 4ada 8736 12586f718f6c" width="1686" height="933" data-path="images/7dbe7dab-ad93-4ada-8736-12586f718f6c.png" />
  </Step>

  <Step title="Find Xero Integration by Cloudify">
    In the Connected Apps list, search for **Xero Integration by Cloudify** and click the app to open its detail page.
  </Step>

  <Step title="Go to settings inside the app">
    Inside the Cloudify app detail page, click **Actions → Go to settings**.

    This opens the Cloudify subscription management page.

    <img src="https://mintcdn.com/cloudify-c7720744/bowlSgPIwjh09EJ_/images/Screenshot-2026-08-24-131858.png?fit=max&auto=format&n=bowlSgPIwjh09EJ_&q=85&s=79cec1faa0d3d5e8de728008b910790e" alt="Screenshot 2026 08 24 131858" width="1669" height="604" data-path="images/Screenshot-2026-08-24-131858.png" />
  </Step>

  <Step title="Open subscription management">
    Click **Manage subscription**. You'll see your current plan details, billing cycle, and usage.
  </Step>

  <Step title="Cancel your plan">
    Click **Cancel subscription**. A confirmation prompt will appear — confirm to complete cancellation.

    You'll receive an email receipt at your billing address.

    <img src="https://mintcdn.com/cloudify-c7720744/bowlSgPIwjh09EJ_/images/Screenshot-2026-08-24-132010.png?fit=max&auto=format&n=bowlSgPIwjh09EJ_&q=85&s=ccaaffeeda3980d70c8da602bc5a81f7" alt="Screenshot 2026 08 24 132010" width="1798" height="423" data-path="images/Screenshot-2026-08-24-132010.png" />

    <Warning>
      This action is immediate and cannot be undone. Your syncs will stop as soon as you confirm.
    </Warning>
  </Step>
</Steps>

***

## What happens after cancellation

<CardGroup cols={2}>
  <Card title="Active syncs" icon="circle-stop">
    All syncs stop immediately upon cancellation.
  </Card>

  <Card title="Your data" icon="database">
    Retained for 30 days. Reactivate within this window to restore everything.
  </Card>

  <Card title="Billing" icon="credit-card">
    No further charges. Your plan runs to the end of the current billing period.
  </Card>

  <Card title="Reactivation" icon="rotate-left">
    You can reactivate your plan at any time within 30 days of cancellation.
  </Card>
</CardGroup>

***

## Custom solutions

Not finding a plan that fits your sync volume, workflow, or team structure? We build tailored integrations for companies with specific requirements — custom field mapping, enterprise data volumes, dedicated support, or bespoke automation logic.

<Card title="Talk to our team" icon="stars" href="mailto:hello@cloudify.io">
  [Get a custom quote for your business](https://meetings.hubspot.com/steveklein/custom-integration). We'll scope out exactly what you need.
</Card>

***

## Help us improve

Before you go, we'd love to hear what we could have done better. Your feedback directly shapes what we build next — it takes about 2 minutes.

<Card title="Share feedback" icon="message" href="https://share.hsforms.com/1pVUfBFBqSri1CBahsbRUIA348k8">
  [Open the feedback form →](https://share.hsforms.com/1pVUfBFBqSri1CBahsbRUIA348k8)
</Card>