Search parameter
Select the sync search parameter to decide which field in HubSpot should be used to search for existing customers in Tripletex. Choose a field that is likely to be unique and reliable, such as:- Phone number
- VAT number
If the field you choose for the search is missing, the sync can fail.
Tripletex customer number preference
Go to the Tripletex customer number preference section. You can create a new customer only when the customer is not found in Tripletex. You have two options:1. Let Tripletex create the customer number
Choose Let Tripletex create the customer number if you want Tripletex to automatically generate the customer number when a new customer is created. Then select which HubSpot field should store that generated customer number.2. Take Tripletex customer number from HubSpot
Choose Take Tripletex customer number from HubSpot if you want a HubSpot field to supply the customer number that will be used in Tripletex.
Company field mappings
Use Company field mappings to control which HubSpot company properties should populate fields in Tripletex when a new customer is created. Some mappings may already be added by default. To update mappings:- Open the mapping area on the right side
- Click Actions
- Select Edit Mapping

Set up a consistent search field and customer-number strategy before enabling sync. This helps avoid duplicate customers and makes future lookups more reliable.