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Steps to cancel

1

Open Subscription

In your Shopify admin, go to Apps → Xero Integration by Cloudify, then click Subscription in the left sidebar.Or from the Cloudify dashboard, click Manage under the Plan details section.Screenshot 2026 08 25 001834
2

Cancel your plan

On the subscription page, click Cancel subscription in the top-right corner.Screenshot 2026 08 25 001943
3

Confirm cancellation

A confirmation dialog will appear. Review the downgrade impact, then click Yes, Cancel My Subscription.Screenshot 2026 08 25 002032


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