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Documentation Index

Fetch the complete documentation index at: https://docs.cloudify.biz/llms.txt

Use this file to discover all available pages before exploring further.

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1. Fortnox Account Access Revoked

Fortnox Account Access Revoked
Why this happens: The connection with Fortnox has expired and needs to be re-authenticated.
How to fix this:
1

Open the app

Open the Fortnox app from Connected Apps.
2

Go to Settings

Navigate to Settings and click the Connect Fortnox button.
3

Reconnect

Reconnect your Fortnox account.

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2. Product / Line Item Not Present in HubSpot Deal

Missing Line Item Error
Why this happens: No line item or product is associated with this HubSpot deal. Fortnox requires at least one line item to create an invoice.
How to fix this:
Add a product directly to the deal in HubSpot, then re-trigger the integration by changing the deal stage back and forth.

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3. Missing Company or Contact in HubSpot Deal

Missing Company or Contact Error
Why this happens: A company is either not associated with the deal, or the app settings are not configured to sync when only a contact is associated with the deal.
How to fix this:
Add a Company or Contact to the deal, then change the deal stage back and forth to re-trigger the integration.