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Fortnox Account Access RevokedWhy this happens: The connection with Fortnox has expired.How to fix this:
  1. Open the Fortnox app from Connected Apps.
  2. Navigate to Settings and click the Connect Fortnox button.
  3. Reconnect your Fortnox account.
Product Not PresentWhy this happens: No line item or product is associated with the HubSpot deal. A line item is required to create an invoice in Fortnox, so the integration cannot proceed without one.How to fix this:You can either add a product to the deal in HubSpot, or configure a default Fortnox product to use as a fallback line item.To use a default Fortnox product (no deal product required):
  1. Open the Fortnox app from Connected Apps.
  2. Navigate to General Settings → Sync Settings → Products.
  3. Locate the “Do You Have Deals Without Products?” section and enable the checkbox.
  4. Select a Fortnox product from the dropdown list.
  5. Click Save to apply the changes.
Missing Company or ContactWhy this happens: A company is either not associated with the deal, or the app settings are not enabled to sync when only a contact is associated with the deal.How to fix this:If no Company or Contact is associated with the deal:Add a Company or Contact to the deal, then change the deal stage back and forth to re-trigger the integration.If only a Contact is associated with the deal (B2C):
  1. Open the Fortnox app from Connected Apps.
  2. Navigate to General Settings → Sync Settings.
  3. Under Customer Sync Rules, enable Contact (B2C) Sync.
  4. Set your preferred customer matching criteria between HubSpot Contact and Fortnox Customer.
  5. Click Save to apply the changes.