Billing

01 Billing Info

02 Select a Plan

03 Members

04 Profile

01 — Billing Information

_{Billing → Show/Edit billing information} Enter your payment and company details so every invoice is correctly addressed and tax-compliant.

Open the sidebar and go to Billing

Click Show / Edit your billing information

Complete all required fields in the form

Click Save — takes effect on your next invoice cycle

Field	Required	Description
Name	✅	Billing or company name as it should appear on invoices
Email Address	✅	Invoices and billing notices are sent here — keep current
Street Address	✅	Your registered billing street address
City	✅	City of your billing address
Country	✅	Select from dropdown — determines tax treatment
Zip / Post Code	✅	Postal or ZIP code
Phone Number	Optional	Billing contact number
State / Region	Optional	Required for certain countries
VAT / GST No.	Optional	Ensures correct tax treatment on invoices. Click Change to update

Updating Your VAT/GST Number

Click Change next to the VAT/GST info field to open the update popup.

Field	Notes
Country	Select the country your VAT is registered in
VAT/GST Number	Enter your registration number

Click Save to update.

Billing updates apply on your next invoice cycle. Contact Cloudify directly if you need a change before an upcoming charge.

02 — Select a Plan

_{Billing → Current Subscriptions} Choose the subscription tier that matches your expected monthly workflow run volume.

On the Billing page, locate the Current Subscriptions panel

If no plan is active, click Select a Plan

Choose your payment method — Credit/Debit Card or Invoice (Bank Transfer)

Click Confirm

Review available tiers — each shows included run volume and price

Toggle between Monthly and Annual billing using the frequency toggle

Switch currency if needed: DKK · EUR · USD

Click Activate to confirm your subscription

Credit / Debit Card

Payments are processed automatically each cycle. No manual action needed.

Invoice (Bank Transfer)

Receive an invoice and pay manually. An administrative fee applies — review Terms & Conditions for details.

Billing Frequency

	Monthly	Annual
Rate	Standard per-month rate	Discounted rate vs monthly
Flexibility	Cancel or change anytime	Best value for ongoing use

Annual billing offers a lower per-month rate. Ask your Cloudify account manager about annual plan options before selecting.

Keep your payment method up to date. If a payment fails, Cloudify will contact you — an outdated card may cause service interruption.

03 — Team Members

_{Settings → Members} Invite colleagues who need access to monitor or manage the Lighthouse integration.

Navigate to Settings

Click the Members tab — second option in the Settings sidebar

Enter the team member's email address in the invitation form

Assign a role — see role reference below

Click Invite People — they receive an email link to join

Member Roles

Role	What They Can Do
Owner	Full access — billing, workflows, settings, and member management
Editor	Modify workflows and configurations — no access to billing, team management, or account settings
Viewer	Read-only — monitor runs and view statuses, no configuration changes

Only Owners can edit workflows, update billing, or add new members. Assign Viewer for anyone who only needs to monitor integration activity.

Removing a member immediately revokes their access. You would need to re-invite them if removed by mistake.

04 — Company Profile

_{Settings → Profile} Your company profile details appear on all Lighthouse invoices. Complete this before your first billing date.

Navigate to Settings

Click the Profile tab

Enter your VAT Number and click Search

Lighthouse auto-fills your Company Name and Country from the VAT registry

Confirm or manually enter Company Name and Country if auto-fill is unavailable

Click Update Profile to save your changes

Field	Description
VAT Number	Click Search to auto-populate company name and country
Country	The country your company is registered in
Company Name	Your registered legal name — printed on every invoice
Company Unique Identifier	Auto-assigned by Lighthouse — read-only, contact Cloudify to change

Enter your VAT Number first and click Search — it auto-fills Company Name and Country, saving time and reducing errors.

Invoice History

The Invoice History table lists all invoices generated for your Lighthouse subscription.

Column	Description
Billing Date	The date the invoice was generated
Amount	The amount charged for that billing period
Platform	The Lighthouse plan the invoice relates to
Status	Whether the invoice has been paid or is outstanding

Click View in the top-right to show or hide columns: CreatedAt, Amount, Platform, Status.

Frequently Asked Questions

I don't see an active subscription but my integration is running. Is something wrong?

This can happen if your subscription is managed at the organisation level or is being provisioned by Cloudify. Contact your account manager to confirm your billing status.

Can I switch between Credit Card and Invoice payment?

Yes. Contact Cloudify to change your payment method. Note that switching to Invoice billing carries an administrative fee.

Can I switch between monthly and annual billing?

Yes. Contact Cloudify to switch your billing cycle. Annual billing typically offers a discounted rate.

Can I change my currency (DKK / EUR / USD)?

Yes. Contact Cloudify to update the billing currency on your account.

Where can I download a specific invoice?

Find the invoice in the Invoice History table and click the row to view or download it. Contact Cloudify support if you need invoices in bulk or a specific format.

What happens if my payment fails?

Cloudify will contact you if a payment fails. Keep your billing information and payment method up to date to avoid service interruption.

01 Billing Info

02 Select a Plan

03 Members

04 Profile