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01 Billing Info

02 Select a Plan

03 Members

04 Profile

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01 — Billing Information

Billing → Show/Edit billing information Enter your payment and company details so every invoice is correctly addressed and tax-compliant.
1

Open the sidebar and go to Billing

2

Click Show / Edit your billing information

3

Complete all required fields in the form

4

Click Save — takes effect on your next invoice cycle

Watch: Editing Your Billing Information

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Updating Your VAT/GST Number

Click Change next to the VAT/GST info field to open the update popup.
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Click Save to update.
Billing updates apply on your next invoice cycle. Contact Cloudify directly if you need a change before an upcoming charge.

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Changing Your Payment Card

Watch: Changing Your Payment Card

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02 — Select a Plan

Billing → Current Subscriptions Choose the subscription tier that matches your expected monthly workflow run volume.
1

On the Billing page, locate the Current Subscriptions panel

2

If no plan is active, click Select a Plan

3

Choose your payment method — Credit/Debit Card or Invoice (Bank Transfer)

4

Click Confirm

5

Review available tiers — each shows included workflow run volume and price

6

Toggle between Monthly and Annual billing using the frequency toggle

7

Click Activate to confirm your subscription

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Choose your payment method — Credit/Debit Card or Invoice

Credit / Debit Card

Payments are processed automatically each cycle. No manual action needed.

Invoice (Bank Transfer)

Receive an invoice and pay manually. An administrative fee applies — review Terms & Conditions for details.

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Billing Frequency

Watch: Switching from Monthly to Annual Billing
Annual billing offers a lower per-month rate. Ask your Cloudify account manager about annual plan options before selecting.
Keep your payment method up to date. If a payment fails, Cloudify will contact you — an outdated card may cause service interruption.

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Invoice History

The Invoice History table lists all invoices generated for your Lighthouse subscription.
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Invoice History — all invoices for your Lighthouse subscription

Click View in the top-right to show or hide columns: CreatedAt, Amount, Platform, Status.

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Frequently Asked Questions

This can happen if your subscription is managed at the organisation level or is being provisioned by Cloudify. Contact your account manager to confirm your billing status.
Yes. Contact Cloudify to change your payment method. Note that switching to Invoice billing carries an administrative fee.
Yes. Contact Cloudify to switch your billing cycle. Annual billing typically offers a discounted rate.
Yes. Contact Cloudify to update the billing currency on your account.
Find the invoice in the Invoice History table and click the row to view or download it. Contact Cloudify support if you need invoices in bulk or a specific format.
Cloudify will contact you if a payment fails. Keep your billing information and payment method up to date to avoid service interruption.