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Visma e-conomic Account Access RevokedWhy this happens: The connection with Visma e-conomic has expired.How to fix this:
  1. Open the Visma-Economic Sync app from Connected Apps.
  2. Navigate to Settings and click the Connect Economic button.
  3. Reconnect your Visma e-conomic account.
Product Not PresentWhy this happens: No line item or product is associated with the HubSpot deal. A line item is required to create an invoice in e-conomic, so the integration cannot proceed without one.How to fix this:You can either add a product to the deal in HubSpot, or configure a default e-conomic product to use as a fallback line item.To use a default e-conomic product (no deal product required):
  1. Open the Visma-Economic Sync app from Connected Apps.
  2. Navigate to Settings → Sync Settings → Products.
  3. Locate the “Do You Have Deals Without Products?” section and enable the checkbox.
  4. Select an e-conomic product from the dropdown list.
  5. Click Save to apply the changes.
Missing Company or ContactWhy this happens: A company is either not associated with the deal, or the app settings are not enabled to sync when only a contact is associated with the deal.How to fix this:If no Company or Contact is associated with the deal:Add a Company or Contact to the deal, then change the deal stage back and forth to re-trigger the integration.If only a Contact is associated with the deal (B2C):
  1. Open the Visma-Economic Sync app from Connected Apps.
  2. Navigate to Settings → Sync Settings.
  3. Under Customer Sync Rules, enable Contact (B2C) Sync.
  4. Set your preferred customer matching criteria between HubSpot Contact and e-conomic Customer.
  5. Click Save to apply the changes.