A customer is not present in the Shopify order. Since a customer is needed to create an invoice in Economic, it is mandatory. Please go to your Shopify order and add a customer to it. Once done click on More actions> Replay Integration.
SKU should not be empty
SKU is not present in your product in the Shopify order. Please go to products in Shopify > Click on the product which is present in the order > Under Inventory section, Add an SKU > Save the changes.
Invoice creation skipped
You have selected the option to not create an Invoice, when a product from Shopify order is not found in e-conomic.Please go to Visma economic sync app in cloudify > Product Settings > Go to when a product is not found in e-conomic > Choose either to use a default product from Economic or create a new product.
Shipping charge preferences missing
Settings are not enabled to handle shipping charges in Shopify order.Please go to Visma economic sync app settings in Shopify> Invoice settings > Under Additional options_- Enable _Include Shipping charges & select a product from the dropdown to be used as a Default Shipping charge line item.(It is recommended to create a new product directly within Economic named as Shipping Charges and select it here.)
Invalid format for e-conomic Customer number
A Shopify field containing letters has been mapped to be used as E-conomic Customer number. E-conomic only accepts numerical values for Customer number.Please go to Visma economic sync app settings in Shopify> Customer settings > Under ‘How to handle customer number in e-conomic’ from the dropdown select ‘Let e-conomic create customer number’
